Money Back Guarantee

At DAWNSPIRE, we stand by the quality of our products and are dedicated to ensuring your complete satisfaction. If, for any reason, you are not entirely pleased with a purchase you've made, we offer a comprehensive Money Back Guarantee within the parameters outlined below.

Eligibility for Returns

• Items must be returned within 30 days of the original purchase date.
• The product must be in its original packaging, unused, and in the same condition as when you received it.
• Please provide the original receipt or proof of purchase with your return.

Non-Returnable Items

Certain items are non-returnable, including:

• Gift cards
• Downloadable software products
• Some personal care items

Refund Process

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Contact Us

If you have any questions regarding our Money Back Guarantee, feel free to reach out to DAWNSPIRE's Customer Service at [email protected] or call us at +60 3-1234 5678. We are here to assist you and ensure your experience with DAWNSPIRE is satisfactory.